Sérgio Faria Costa
Business Strategist & Retail Innovator
Strategic Business Acumen
With a keen insight into hospitality and retail sectors, I excel at anticipating market shifts and devising forward-thinking strategies. My approach combines in-depth analysis with a long-term vision, ensuring agile responses to evolving business landscapes.
Adaptive Leadership
In an ever-changing world, my leadership thrives on resilience and agility. I emphasize not just adapting to change, but leading through it, cultivating a culture that values flexibility and innovation.
Relentless Pursuit of Knowledge
Every role and every challenge is an opportunity for growth. My professional journey is characterized by a continuous quest for knowledge, ensuring each experience enriches my expertise and perspective.
About Me.
With over 15 years in hospitality and retail, I’ve navigated a range of roles—from overseeing international projects to launching new businesses. But the titles are only part of the story. What really drives me is the search for deeper understanding, the kind that turns challenges into opportunities for growth and innovation.
My international experience has been a real eye-opener. More than just learning new languages, it’s taught me the value of looking at problems from different angles. This multiplicity of viewpoints has become an invaluable tool in my work, informing not just how I approach challenges but also how I lead and collaborate with others.
The focus of my professional journey is not solely on individual accomplishments. It’s more about shaping an environment where everyone has the opportunity to grow and adapt. My mission is to continuously learn and help others do the same, believing that often it’s the subtle details that can shift our understanding and make the most impact.
Experience
Below are the key touchpoints from my recent career, reflecting the spectrum of industries and roles I’ve explored.
ANNIE SLOAN EUROPE GMBH ( 2020 — Today )
Managing Director
Guiding an international interiors company through its launch amidst a pandemic, achieving significant revenue growth and expanding its reach across multiple EU territories.
ATELIER AUTÊNTICO ( 2013 — 2019 )
Self Employed / Owner
Founded and expanded a vintage home decor business in Lisbon, establishing both physical and online presences, and garnering attention on national television.
HOXTON HOTEL ( 2010 — 2013)
Front Desk Manager
Spearheaded customer service excellence in a creative hub in Shoreditch, streamlining processes and optimizing staffing costs while consistently meeting targets.
Other Projects
Alongside my core roles, I’ve contributed to a range of collaborative ventures, some of which are still evolving.
